OUR SITE

VISIT OUR WAREHOUSE

16/17 Stephenson Close
East Portway Industrial Estate
Andover Hampshire
SP10 3RU

SEE MORE ABOUT

Use our contact form to send us a message, call us on 01264 336601 or email salesteam@portafix.co.uk

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

I know you do fixings, do you do anything else?

Our product range is vast and our USP is the ability to source any business requirements.
Please check our product information booklet for more information.

What is the general lead time for your products?

Lead times change depending on stock levels, of which we hold a wide variety of standard and non-standard options. Please feel free to call our sales team where we will be able to advise specifically to your requirements.

How far can you deliver?

We pride ourselves in providing quality products and excellent sales support that our customers can rely on. This includes offering unparalleled same day delivery options for customers within a 25-mile radius! We deliver nationwide. 

Do you facilitate the option to collect my order?

Collection hours are:
Hours: Monday - Thursday 08:30 – 16:30, Friday 08:30 – 15:30

Can I pay bacs or credit card?

Bacs payments are the preferred method of payment and details of which can be sent as advised, however we do have the facility to card payments over the phone.

How can I return an item?

If you wish to return an item, please refer to our Returns section [11] within our Terms & Conditions. Alternatively, please contact a member of the sales team and someone will be able to assist your request.

OUR TEAM IS READY TO HELP

CONTACT US FOR ANY QUESTIONS

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Service.

We go out of the way to service our customers

Flexibility

No task is too difficult and always available to help

Quality.

Extensive procedures and approvals