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Portafix nuts and bolts

Customer Care

Portafix are passionate about customer care. We ensure that our staff are highly trained and have the relevant expertise, knowledge and experience in the fastenings and fixings world. Having recently invested in our new customer focussed IT system, means that our customers can be assured that we have a robust professional back office function to support our sales team, ensuring a first class service, every time.

Quality Control

Approved to ISO 9001:2015 Portafix Ltd is committed to offering highest quality products with service which is second to none.

Quality is of paramount importance, we always aim to exceed customer expectations and supply quality products at competitive prices.

We strive to give our clients the best range of the highest quality products available on the market. Portafix Ltd operates a fully controlled quality system to ensure quality is maintained throughout the business to give total customer satisfaction.

Account Management

Our aim at Portafix is to develop long-term business relationships with our customers ensuring that we meet and exceed expectations. To ensure that we offer the very best in service, we offer a one-to-one account management service, bespoke to your needs; nominating a specific member of our account management team to look after your ongoing requirements.

A copy of our Customer Account Application form can be downloaded here, once completed please return by post or email for processing.